Ongoing Website Support
You Can Rely On
Friendly, jargon-free, expert support for your website.
Friendly Website Care & Problem Solving for Your Business
Having a website is one of the best investments you can make for your business. Keeping it up-to-date doesn’t need to be a headache.
My ongoing support gives you a calm, reliable point of contact who already understands your website and can step in when something needs attention.
Whether your site is built with WordPress, Shopify, custom code, or a self-hosted setup, I keep things working smoothly, easy to manage, and ready for what your business needs next.
Website Care Plans
Regular support for updates, fixes, checks, improvements, and day-to-day website upkeep.
Technical Support
Help with plugins, hosting, domains, forms, email issues, integrations, redirects, and awkward website problems.
Small Improvements
Useful changes to pages, layouts, content, performance, accessibility, and customer journeys.
Recent Support Project
Tiny Treasures Market
Tiny Treasures Market is a Manchester-based preloved baby and children’s items market, running pop-up events across the city with a growing online presence behind it.
I’ve supported the website since launch, helping with technical fixes, event setup, content changes, payment flows, plugin decisions, and ongoing improvements as the business has grown.
The support has covered both the visible customer experience and the behind-the-scenes admin work that keeps the site useful for customers, sellers, and the team running each event.
Website Support
Day-to-day help with fixes, updates and technical questions as the site evolves.
Events and Payments
Support for ticketing, event pages, checkout flows, and practical customer journeys.
Calm Technical Backup
A reliable point of contact when something needs checking or sorting quickly.
How I Help Businesses Like Yours
Keep Your Site Current
Stay on top of updates, small fixes, content changes, and regular improvements.
Make Admin Easier
Tidy up the behind-the-scenes experience so managing the site feels more straightforward.
Solve Technical Issues
Get help with the awkward bits: forms, plugins, domains, redirects, hosting, and email.
Key Page Improvements
Refine important pages, calls to action, layouts, and content when they need attention.
SUPPORT YOUR CUSTOMERS
Improve the routes people use to enquire, book, buy, register, or get in touch.
Plan the Next Step
Get practical advice before adding new tools, features, services, or integrations.
How It Works
Every website is different, so ongoing support is shaped around what you need help with.
I keep things simple, practical, and jargon-free, so you always know what’s being worked on, where we’re up to, and what happens next.
We talk through your website, current setup, regular tasks, known issues, and the kind of help you need.
I check the important parts of your setup, including the admin area, plugins or apps, hosting, forms, key pages, and customer journeys.
We agree what ongoing help should cover, how requests should be handled, and what needs attention first.
I work through our agreed tasks, from small fixes and content changes to technical updates and page improvements.
We keep an eye on the site over time, review what’s changed, and make practical improvements when needed. I’ll be ready with updates, and we’ll run as many check-ins as you need.
When your site needs something more substantial, I can help plan and build it. We’ll work out a project shape and timeline that suits you and your business.
Your website keeps growing with your business, and you’ve got someone familiar with the setup when something needs care, attention, or an exciting next step.
Ready To Get Reliable Support for Your Website?
Whether you need regular website care, technical backup, small improvements,
or someone to call when something feels off, I can help keep your site moving.
Not sure what kind of support you need yet? No problem — we can start by looking at your current setup.